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Ethics, integrity and professional behavior means:
Helping your client with legal matters is going beyond your role.
When you act ethically you are:
While you are at work, focus on your client’s life experience.
Active listening is important because:
Confidentiality means that all client information, such as financial, personal or medical is not shared with your friends or family.
The care plan will include:
A DNR order guarantees that a person can get life support when they need it.
Appropriate dress while at work includes:
Leaving your client in an unsafe situation is considered abandonment or desertion.
When working with people from different cultures
A good people skill to have as a companion is to discuss your personal life and problems with your client.
Non-verbal communication refers to:
Good observation skills include:
Cultural awareness means:
Some examples of integrity are:
Signs of a heart attack include:
A woman’s symptoms during a heart attack are:
Information that should be available near the phone in case of medical emergencies:
About 10% of all communication is non-verbal.
Open-ended questions help to stimulate conversation.
Ageism describes a way of respecting older people.